Business analysis and design

Our business analyst started from the discovery phase by interviewing stakeholders, exploring current business flows, and creating diagrams to visualize operations. They helped to shape the feature set for the first release so employees could quickly master the new software. After the initial stages of business analysis were completed and a feature breakdown list was approved, our business analyst created wireframes for user flows and prepared documentation to facilitate further development.

Development

Our software engineers started by designing the system architecture and modeling data. As the company works with Microsoft tools, our developers provided a single sign-on option that allows users to enter the system once with their Microsoft account and access all necessary services. Besides implementing the solution, our developers were responsible for its deployment to SharePoint so the client could manage all their products through one software platform.

Quality Assurance

The quality assurance engineer was onboarded to the project when the first substantial part of the scope was ready. They have provided comprehensive test documentation that allows them to spend minimal effort on executing test cases and fully cover all functionality. Our QA’s focus was on usability and integrations, as it was important for the client to be able to onboard the team to the software as soon as possible and provide a user experience consistent with existing products.

Project Management

The project manager helped to organize teamwork following the Agile methodology and facilitated communication with stakeholders. Every two weeks, they held a demo meeting showing the client all functionality implemented and noted the client’s feedback. If the client wanted to change the functionality a bit or adjust some features after the demo, the project manager refined the backlog and ensured development was aligned with business needs.

Automated certification tracking

Now, each employee or manager can see all their certifications with current statuses: required, active, or expired. Moreover, each team member can request to repass a certification, and stakeholders are notified about such requests through various communication channels.

Leaderboard for motivation

To encourage managers to keep an eye on their teams’ certifications, a leaderboard shows if the whole team has active certifications or if some team members have expired or required certifications. This gamification solution has helped to avoid missed expirations that can lead to fines or even lawsuits.

Suggested candidates for projects

Construction projects always require a team with a specific set of skills. Now, project managers can easily find employees that have corresponding training. This allows managers to reduce the time spent on gathering a team and ensure that all team members have appropriate qualifications.

Tasks as sets of certifications

Jobs often require more than one certification, and requesting employees to pass all of them manually is time-consuming. Tasks combine certifications necessary for particular jobs. Administrators can manage tasks, and when a task is selected, all necessary certifications for it are requested from the employee automatically. This is convenient for both administrators and employees.